Before reaching out
Can you assess and treat me in my home?

We can provide home-based services depending on your specific needs, the nature of treatment and potential risks involved. Do discuss your needs with our medical director to determine an appropriate plan for your situation.

Do you see overseas clients?

We do see overseas clients, as long as the first consultation is done in person as per guidelines set by Singapore’s Ministry of Health. If you are exploring tele-consultation options, do discuss your needs with our team first.

Do I need a referral from a GP?

While a referral from a GP can help us understand your medical history better, we can definitely schedule an appointment for you without one. We may get in touch after to understand your needs and requests better.

Preparing for your first consultation
Do I need to bring anything for my first consultation?

After scheduling an appointment, our team will give you a call to let you know what to prepare.

Generally, we ask that you bring along any previous medical reports, medication that you have had to take or anything you feel will help our psychiatrist understand you better. For children and youths, we also suggest bringing school report books if possible.

Do I still need to get reassessed if I have been diagnosed before?

As your mental health needs and current situation may have changed since your previous diagnosis, we usually require a reassessment. Your previous diagnosis will be taken into account when confirming or re-evaluating your diagnosis.

What will I be doing in my first consultation?

You will have a conversation with our psychiatrist about your medical and psychiatric history, symptoms and current concerns. To assess for particular mental health conditions, you may be asked questions focused on particular thoughts, feelings and behaviours you experience.

Can I have my first consultation online?

Your first consultation must be done in person as per guidelines set by Singapore’s Ministry of Health.

What kind of environment can I expect?

It is important to us that you trust and feel comfortable discussing your personal experiences with our psychiatrist. As such, we focus on creating a safe space for you to share your thoughts and feelings openly.

Is everything I share confidential?

Rest assured, anything you discuss with our team is confidential, in accordance with existing medical and legal guidelines.

Exceptions will be made if you or others are at risk of harm. However, we will explain this to you during your first consultation.

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What does a typical treatment plan look like?

Treatment plans are always personalised to your needs, situation and mental health condition. However, treatment could look like coming for regular check-ups, taking medication, receiving therapy, self-care practices and lifestyle changes, or a mix of any of these.

Our psychiatrist will work with you to decide on the most suitable plan for your needs. Ultimately, we want you to be involved in and comfortable with your mental health journey.

Will my entire treatment plan be managed by your clinic?

We are usually able to handle the entirety of your treatment plan, including regular check-ups, medication management and recommending lifestyle changes.

However, depending on your treatment plan, our psychiatrist may refer you to other mental health professionals to receive more specialised counselling or therapy.

How do I know if I should receive counselling or therapy?

Counselling is typically more common for those seeking shorter-term help for specific issues or situations, such as grief or managing stress. Therapy, on the other hand, typically provides longer-term treatment to understand deeper emotional and psychological patterns.

Our psychiatrist may recommend counselling or therapy as part of your treatment plan, largely depending on your specific needs and situation.

Will I need to come for regular check-ups?

Based on your treatment plan, our psychiatrist will work with you to decide how regular your check-ups will be.

Check-ups are essential to see how you are progressing, make adjustments to your treatment plan and help you with any concerns or questions.

Will I have to take medication?

Depending on your diagnosis, medication may be included as part of your treatment plan for more effective results. Our psychiatrist will thoroughly explain the potential benefits, effects and risks of any recommended medication, and will also take into account any past medications or concerns you might have. Most importantly, they will consider your personal preferences and the nature of your condition, ensuring you are involved in the decision-making process.

It is crucial to note that medications can interact with one another, so it is important to inform our psychiatrist about all the medications you are currently taking, including non-psychiatric ones. This will help us ensure the safest and most effective treatment plan for you.

Can my insurance cover any treatment I have to undergo?

While most insurance providers cover mental health treatments, the extent of coverage can vary depending on your specific insurance plan. We recommend checking with your insurance provider directly.

Are there more affordable options beyond private healthcare?

We understand that private healthcare can be expensive. Do reach out if you are facing financial difficulties—we will do our best to find available resources to suit your needs.

I am worried about my child, should I seek mental health support for them?

It is natural for any parent to be concerned. Your child might need support if you notice any changes in their behaviour, mood or academic performance—they might withdraw from friends or activities they usually enjoy or express feelings of sadness or hopelessness. Remember, you are not alone in this.

My child is struggling with mental health issues. How can I help them?

It is tough to see your child struggling, but open communication is especially important. Let them know you are there for them and that you value hearing how they feel. It might take a few attempts for them to open up—be patient and gentle in waiting and being there for them.

Professional help from a mental health specialist can also be very beneficial and you are doing a great job seeking advice.

Is medication safe for my child?

This is a common concern among parents. When supervised by a healthcare professional, medication can be a safe and effective component of a comprehensive treatment plan. However, like all treatments, medication can have side effects, and it is important to discuss these potential risks and benefits openly. We only prescribe medication when necessary and always prioritise open discussions about treatment options. This way, you can make informed decisions based on your child’s specific needs.

How can my child’s school support their mental health?

Schools can play a significant role in supporting mental health. This includes fostering a supportive environment, incorporating mental health education into the curriculum, and providing resources such as school counsellors. However, it is important to note that any communication or collaboration with your child’s school regarding their mental health will only be initiated with your explicit consent. We highly recommend discussing your concerns with your child’s teachers to ensure a comprehensive support system is in place.

I am a young adult and worried I may be experiencing symptoms. Are mental health issues common for people my age?

You are not alone—many mental health conditions actually first appear during young adulthood. It is a time of great change and completely alright to seek help if you are feeling overwhelmed.

I have been feeling stressed out lately. How can I manage this?

Experiencing stress is common in young adulthood, especially during times of transition and change. There are several strategies you can use to manage stress. Regular exercise, getting enough sleep and maintaining a healthy diet can significantly help in managing stress levels. Mindfulness practices, such as meditation or yoga, can also be beneficial. However, if you find that your stress levels are overwhelming or persisting for extended periods, it is important to reach out for professional help.

Do I need to take medication for my mental health issues?

Medication can be a useful tool for managing symptoms, but it is not the only option. It is important to discuss your treatment plan with a healthcare professional who can guide you based on your specific needs. Remember that it is more than okay to seek help and explore different treatment options.

How can therapy help me?

Considering therapy is a courageous move towards significant change. Therapy can be immensely beneficial as it provides a safe and confidential environment for you to express your feelings and thoughts. It can help you understand and manage your emotions better, learn effective strategies to cope with stress and improve your overall mental well-being. Remember, it is not a sign of weakness to seek help, but a step towards empowerment and better mental health.

I am struggling to balance work and personal life. How can I improve my mental health?

It is a challenge many of us face. Try to set boundaries between work and personal time, prioritise self-care and don’t hesitate to seek support from your employer or colleagues. Remember, your mental health is important and it is okay to put yourself first.

Work is stressing me out. What can I do?

Work stress is common, but there are ways to manage it. Time management, regular breaks and mindfulness practices can help. If you are feeling overwhelmed, it might be helpful to talk to a mental health professional. Check if your organisation has an Employee Assistance Programme (EAP). You are not alone in this.

Should I consider medication for my mental health issues?

Medication can indeed be an effective part of mental health treatment for some individuals. However, it is crucial to have an open and honest discussion with your psychiatrist about it. They can provide guidance based on your specific needs, including potential effectiveness and possible side effects. This open dialogue will help ensure the best approach to your treatment.

Can therapy help with my work-related stress?

Therapy can be very beneficial in managing work-related stress. It can equip you with effective strategies to handle stress, improve work-life balance and address any mental health concerns stemming from your work environment. Opting for therapy is a courageous step towards better mental health and can bring about significant positive change.

I am worried about my privacy. If I seek help for my mental health issues, will it remain confidential? Will my employer or HR find out?

Confidentiality is a cornerstone of mental health care. Any discussions you have with a mental health professional are kept private and confidential. They will not be disclosed to your employer, HR or anyone else without your explicit consent. Your decision to seek help for your mental health issues is a personal one, and your privacy concerns are both valid and respected. It is crucial to take care of your mental health and you can do so with the assurance of confidentiality.

I am 68 years old and I have been having memory problems. Is this just normal ageing or should I be concerned?

Some degree of memory changes can be a part of the normal ageing process. For instance, you might occasionally forget a person’s name but remember it later, or you might misplace everyday items like keys or glasses. These instances, while frustrating, are typically not cause for concern. However, significant memory loss, confusion or difficulties with thinking and problem-solving are not typical of ageing and could be signs of a more serious condition such as dementia or Alzheimer’s disease. Symptoms to watch out for include consistently forgetting recent events or conversations, getting lost in familiar places, having trouble finding the right words or showing poor judgement in decision-making.

If you are noticing these or any other changes in your memory or thinking skills, it is important to discuss these concerns with a healthcare professional. They can conduct more thorough assessments to determine if these changes are signs of a cognitive disorder.

What mental health issues should I be aware of as a senior?

As we age, we may encounter new mental health challenges, including common issues such as depression, anxiety and cognitive disorders like dementia or Alzheimer’s disease. Loneliness and grief can also significantly impact mental health in older adults.

Regular mental health check-ups are crucial, just like regular physical health check-ups. If you are feeling persistently down or anxious, or notice changes in your memory or thinking skills, it is important to seek help.

Remember, there is no age limit to improving mental health.

I think my elderly parent needs help with their mental health. How can I support them?

It is commendable that you are looking out for your elderly parent’s mental health. Encourage them to communicate openly—let them know it is okay to talk about their feelings and concerns—and be there for them emotionally—listen to their concerns, validate their feelings and reassure them that it is okay to seek help if needed. If their mental health issues persist or worsen, consider reaching out to a mental health professional who can provide a proper assessment and guide you on the next steps for treatment.

It can also be helpful to educate yourself on the mental health issues commonly faced by older adults so you can better understand what your parent is going through. Remember, your concern and support can make a significant difference in their journey towards better mental health.

Are mental health medications safe for seniors?

Yes, when monitored by a healthcare professional, medications can be a safe and effective part of mental health treatment. However, it is important to note that seniors often have specific considerations when it comes to medication.

Older adults may be on multiple types of medications for various health conditions, and these can interact with each other in complex ways. These interactions can sometimes alter the effectiveness of the medications or cause side effects. Additionally, age-related changes in the body can affect how it processes medications, potentially leading to different dosing requirements.

Therefore, it is extremely important to discuss any new medications with a healthcare provider who is aware of all the other medications and supplements your loved one is taking. This can help prevent harmful drug interactions and ensure the safest, most effective treatment plan.

You are doing the right thing by seeking information and being proactive about your loved one’s health. Always feel free to ask questions and voice any concerns to the healthcare provider.

I often feel overwhelmed with my parenting responsibilities and it is affecting my mood and energy levels. What should I do?

It is normal to feel overwhelmed by parenting responsibilities but if it is affecting your mood and energy levels persistently, it might be a sign of a mental health condition. It is important to seek further help from a mental health professional who can provide guidance and treatment options. Also, try to incorporate self-care activities like exercise, adequate sleep and relaxation into your routine.

I find myself lashing out at my children and spouse due to stress. Is this normal?

While stress can cause people to act out of character, frequent outbursts of anger can be harmful to you and your family’s well-being. Healthy stress management is important, such as through relaxation techniques, exercise or talking about your feelings with a trusted friend or professional. If you still find it difficult to control your anger, it may be helpful to seek support from a mental health professional.

I am a new mother and I am feeling very anxious about my baby’s health and safety. Is this normal?

It is completely normal for new mothers to feel anxious about their baby’s health and safety. However, if your anxiety becomes constant, overwhelming or is affecting your ability to care for your baby or enjoy daily life, it may be a sign of an anxiety disorder such as postpartum anxiety. In such cases, it is important to reach out to a healthcare provider who can provide reassurance about your baby’s health, offer strategies to manage your anxiety or refer you to a mental health professional if necessary. Remember, seeking help is a sign of strength and the best thing you can do for both you and your baby.

I have been feeling isolated and lonely since becoming a parent. What can I do?

Parenthood can sometimes lead to feelings of isolation and loneliness. Reach out to others during this time, whether it is your partner, family, friends or other new parents. Joining a parent group can also be a great way to connect with others experiencing similar situations. If your feelings persist, do also consider seeking help from a mental health professional.

I am struggling to balance my work responsibilities with my parenting duties. How can I manage this?

Balancing work and parenting duties can be challenging. It can be helpful to set boundaries around your work time and to delegate tasks where possible. Consider discussing flexible work arrangements with your employer. Remember, it is important to take breaks and to take care of your own well-being. If you are finding it hard to manage, consider seeking support from a professional, such as a counsellor or psychologist.

I am a new father. Ever since my child arrived, I feel less important to my wife. Is this normal?

It is quite common for new fathers to feel this way after the arrival of a child. The shift in focus to the newborn can sometimes make partners feel less of a priority. It is important to discuss your feelings with your wife and work together to ensure both of your emotional needs are being met. Remember, taking care of your mental health is not only crucial for your well-being but also for your capacity to be present for and supportive of your family. If these feelings persist, consider seeking help from a mental health professional. You are not alone in this, and seeking help is a sign of strength.

I am a caregiver and I am feeling overwhelmed. How can I manage my stress?

As a caregiver, it is completely normal to feel overwhelmed at times. Try to take regular breaks for self-care activities that you enjoy. Set boundaries around your caregiving responsibilities and don’t hesitate to ask for help when you need it. Remember, taking care of your own mental health is not only important for you—it also impacts the quality of care you can provide. You are doing an important job, and you deserve support too.

How can I support the mental health of the person I am caring for?

Your dedication to their well-being is commendable. Encourage them to express their feelings and provide emotional support. If their mental health issues persist or worsen, consider seeking help from a mental health professional. Your commitment to seeking advice and support is a testament to your dedication.

Should the person I am caring for take medication for their mental health issues?

Medication can be an effective part of treatment for some individuals. However, it is important to discuss this with a healthcare professional who is aware of the person’s overall health status and any other medications they are taking. This is because some medications can interact with each other, leading to side effects or changes in effectiveness. Exploring all options and making informed decisions is key.

Can therapy help me as a caregiver?

Absolutely, therapy can be incredibly beneficial for caregivers. It can provide strategies for managing stress, coping with the emotional challenges of caregiving and improving your overall mental health. Considering therapy is a brave step and could make a significant difference in your well-being and your ability to provide care.

As a corporate leader, how can I create a supportive environment for mental health in my organisation?

As a corporate leader, fostering a supportive environment for mental health is crucial. You can do this by promoting open conversations about mental health to reduce stigma, implementing policies that support work-life balance and providing mental health resources or benefits to your employees. Regular workshops or seminars on mental health can also be beneficial. Remember, a mentally healthy workforce is a productive one.

How can our organisation handle mental health crises in the workplace?

Having a plan in place to handle mental health crises is crucial. This can include training managers to recognise signs of a mental health crisis, providing resources like Employee Assistance Programs (EAPs) and having a protocol for immediate response. The safety and well-being of your employees should always be the top priority.

What kind of mental health resources can we provide to our employees?

There are many resources you can provide to support your employees’ mental health including EAPs, mental health days, flexible working hours and access to mental health professionals. Workshops or seminars on mental health can also be beneficial. The goal is to create a supportive environment where employees feel comfortable seeking help.

I am an employee and I am struggling with mental health issues. Will seeking help affect my job?

If you are someone struggling with mental health issues, it is important to know that seeking help is a sign of strength, not weakness. Many organisations are increasingly recognising the importance of mental health and have policies in place to support employees. Confidentiality is key in mental health discussions and your privacy should be respected. If you have concerns, it is always a good idea to check your company’s policies or speak to your HR department.

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Have another question?

Ask our team anything or get help scheduling an appointment—we are always here to support you.